FREQUENTLY ASKED QUESTIONS

 

FAQS

Here at Tash's Accessories we want to make your time using our website and company as easy as possible

We want to make the experience of shopping with us as easy as possible, which is why we’ve taken the time to put together some of the most common questions our team gets asked. Still have questions? Let us know.

 

WHICH PAYMENT METHODS DO YOU ACCEPT?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

WHAT PAYMENT OPTIONS ARE AVAILABLE?

We currently take card payments or payments via paypal

DO YOU SHIP INTERNATIONALLY?

Yes, we have created delivery options to be able to ship worldwide

WHO IS YOUR SHIPPING PROVIDER AND WHAT IS YOUR SHIPPING POLICY?

We currently ship using Royal Mail as it is the most affordable 

Processing times will vary depending on how busy we are. Please allow 1-3 days for processing. 

First-class orders: Allow 1-3 working days for shipping

Second Class Orders: Allow 3-5 working days for shopping

HOW MUCH IS SHIPPING?

1st Class 

Under £10 - £2

Over £10 - £3

£20 and over - £4

2nd Class 

Under £10 - £1

Over £10 - £2

£20 and Over - £3

International Standard

£4.50

International Tracked 

£12

WHAT TYPES OF SCRUNCHIES DO YOU SELL

We have five different types of scrunchies currently and they all come in 2 different sizes, regular and small.

They are; 

Velvet

Silk

Lycra

Tie-Dye Cotton

Printed Fabrics

HOW DO I MEASURE MY NAILS FOR CUSTOM SIZING?

You will need; tape, pen and a ruler to measure your nails precisely or you can order one of our sample sets in your desired length to find out which size nails fit perfectly

HOW LONG DOES A CUSTOM SIZE SET OF NAILS TAKE TO SHIP OUT?

Shipping times shouldn't change unless we update our homepage, this will only be due to a backlog of orders. However, right now custom-sized nails should be sent within 2 days of the order coming in as the turnaround right now is rather quick

DO YOU DO FULLY CUSTOM NAIL SETS?

Unfortunately not, we are still new to the press on nail industry but we hope to offer complete custom sets soon